Coronavirus Covid-19



Due to the emerging Coronavirus situation we have closed our reception areas in order to protect the population and prevent spread of the virus.

For everyone's safety we have converted all appointments to telephone consultations.

Please do not come to the surgery, you will receive a call at or around your allotted time.

With any queries or for an urgent appointment please call us.

The government has now moved to the 'delay' phase of tackling the virus. In order to prevent the spread of potential cases and to protect vulnerable groups it is important to follow updated guidance.

Do you have either:

  • a high temperature or fever
  • a new continuous cough
  • a loss of taste or smell

If you have any of these symptoms NHS guidance asks you and any household members to STAY AT HOME

Stay away from other people for at least the next 7 days, and until your symptoms have gone. (14 days for unsymptomatic household members)

Contact NHS 111 online or call 119 to book a test.

To protect others, it is very important NOT TO GO to a GP, pharmacy or hospital.

Symptoms can be checked via 111online

Please be aware that this is an evolving situation. This information is correct as of 11th June 2020 and may be subject to change.


The aim of national guidance and the Practice is to reduce unnecessary footfall through the Practice, whilst also providing maximum possible clinical capacity to deal with the emerging Coronavirus situation.

There will be many patients who had routine or follow up procedures booked with the surgery, or will be due for them in the coming weeks (such as blood tests, immunisations, cytology etc). NHS England have produced guidance as to which procedures are to continue and which may be postponed for everyone’s safety, remembering that each trip into the surgery could increase the risk of patients contracting or spreading the virus.

We are recommending everyone who has had a routine procedure cancelled but feel they need it urgently, or is unsure how to proceed with one that is booked/due, to telephone the surgery.

Test results are still being reported via text message. They will still be discussed with a Clinician where necessary and should your Clinician deem it appropriate, a repeat test or further procedure will be booked by them.

If you have had a text message or letter asking you to discuss your results with a Clinician please telephone the surgery to book a telephone consultation.

These are unprecedented times, but please rest assured that all results are still being processed in the same timely fashion. We are still making provision for necessary procedures, and all our clinicians are working as hard as they can to provide the best possible service for all patients.

Upper Calder Valley Contact Tracing and Support

Do you have Covid-19 symptoms?

We'll help you to safely self - quarantine and we'll help inform and support your contacts.


Please phone 07544 446147 for local support while self isolating, and help for your contacts.

We are trained volunteer contact tracers, backed up by people with clinical and public health professional experience. And supported by Calderdale Council Public Health and Hebden Royd Town Council.

The Upper Calder Valley Primary Care Network is signposting Covid19 patients to us, for support for them and their contacts. They say, "This will minimise transmission of the virus and help to keep us safe in the Upper Valley."

Find a support worker role near you today
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